Non-Cancellation & Non-Refund Policy

At Digitalfesto, we strive to provide high-quality digital products that meet the needs of our customers. To ensure a fair and transparent process, we have established the following Non-Cancellation and Non-Refund Policy for all digitally downloadable products purchased through our website.

1. Non-Cancellation Policy

• Final Sales: All sales of digitally downloadable products are final. Once a purchase is completed and the product is delivered, orders cannot be canceled or modified.
• Automatic Delivery: Due to the nature of digital products, they are delivered immediately upon payment confirmation. Once the product is delivered, cancellation is not possible.

2. Non-Refund Policy

• No Refunds: We do not offer refunds for any digitally downloadable products. This includes, but is not limited to, instances where the product is downloaded, accessed, or used.
• Product Description: We encourage customers to carefully review product descriptions, previews, and any other available information before making a purchase.
• Technical Issues: If you encounter technical issues with downloading or accessing the product, please contact our support team within 48 hours of purchase. We will assist in resolving the issue, but refunds will not be issued.

3. Exceptions

• Duplicate Purchases: In the event of an accidental duplicate purchase of the same product, please contact our support team within 48 hours. After verification, we may issue a store credit or offer a replacement product at our discretion.
• Defective Products: If a product is found to be defective or corrupted, please reach out to our support team within 48 hours. We will provide a replacement product after verifying the issue.

4. Contact Information

For any questions or concerns regarding your purchase, please contact us at Digitalfesto@gmail.com. Our team is here to assist you with any issues you may encounter.